Shipping
At Maison Fostier, we understand the importance of timely and secure delivery of our products. That's why we have partnered with NIM Express to provide a reliable and efficient "cold chain" delivery service for all of our customers. Our cold chain delivery system ensures that our products are kept at the appropriate temperature throughout the entire transportation process, from the time the products are packaged to the time they are delivered to your door.
After you make a payment, we will process your order. It usually arrives within 48hours after dispatched to the carrier. Please note that some remote areas may take an extra day for delivery.
Furthermore, it is important to take into account that certain islands and remote locations may not have access to cold chain deliveries. In such situations, our approach will involve packing the items in styrofoam boxes along with ice to ensure proper temperature maintenance.
All orders within central Bangkok will be shipped using Grab express.
If you have any questions or concerns about your order, please don't hesitate to contact us at info@maisonfostier.com. We are dedicated to providing the best customer service and we will do our best to make sure that your order arrives on time and in perfect condition.
We ship every:
- Monday (8am to 10am)
- Wednesday (8am to 10am)
- Friday (8am to 10am)